CEO Corner with Larry Dorfman
Since we started the company in 1984, there have been a lot of changes in the extended warranty industry. One thing has stayed the same, though: EasyCare has maintained the industry’s highest standards and reputation for our steadfast commitment to enhancing your vehicle ownership experience.
We believe owning a vehicle should be enjoyable every day, no matter how long you own the car. That's why we have created a host of automotive benefits, like EasyCare® Dent Repair, EasyCare® KeyCare and others, in addition to our extended warranties, that are designed to remove the hassle from vehicle ownership.
We also believe that doing business with EasyCare should be Fair, Friendly, Fast and Fun. We call this the "EasyCare Experience," and we are committed to delivering it every day, in every interaction. So, we hire only those employees who are committed to the overall customer experience and will go that extra mile to make sure your claim or question is handled quickly and properly. We believe that strategy has paid off, based on our ever-increasing list of testimonials, and the fact that our staff loves their work. In fact, the average tenure of an EasyCare employee is over 10 years.
We look forward to showing you the "EasyCare Experience", and will always be receptive to your emails and comments when we have, and particularly when we have not, met your expectations. We also always want to hear when there are additional benefits or services that you'd like us to develop to meet your needs.
Together, we can continue to raise the bar in making car buying and ownership the enjoyable, stress-free experience it should be.
Sincerely,
Larry Dorfman