Claims Statistics
- Over $160 million in claims paid annually.
- 5000 calls a day.
- Calls answered in less than 60 seconds on average.
- Average talk time to complete a claim is under 5 minutes.
- Average claim paid within 48 hours.
- Traveling claims paid by credit card within 2 hours on average.
*Average call information based on call reports for the previous 12 months.
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