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How to use EasyCare to pay your repair bills and to get reimbursement for trip interruption and towing expenses.

How To File a Claim

Getting your car fixed couldn’t be any easier with EasyCare®.  All you have to do is follow the simple steps for your product type, below.

TotalCare®, StatedCare, PrimaryCare, and PowerCareVehicle Service Contracts
  1. Bring your car to the issuing dealership, a nearby dealership or any licensed repair shop.
  2. Provide the service advisor with your EasyCare contract information and ID, prior to the repair.  Keep your service and maintenance records handy, in case you are asked for them.
  3. You may need to authorize “teardown” or diagnosis time to the repair facility in order for them to fully assess and itemize the cause and extent of the failure(s) to your vehicle.
  4. The service advisor will call EasyCare at (800) 538-4181 to get approval for the claim. (The average talk time to approve a repair claim is under 5 minutes.)
  5. Once the repair is approved, complete, and the repair order is sent to EasyCare, we will pay the repair shop directly via corporate credit card. No wonder service advisors love EasyCare!
Claims Department: 1-800-538-4181
Monday though Friday 8 AM EST to 8 PM EST
Saturday 9 AM EST to 12 Noon EST

EasyCare Dent Repair

Simply call the EasyCare Dent Repair service center (888) 343-7196 to report your claim and arrange a repair visit. A representative will coordinate your visit at the dealership where you purchased your vehicle, or arrange for an alternate location if the dealership is no longer in business or more than 50 miles from your home.

Roadside Assistance

Please call EasyCare at (800) 538-4181 and select option 1.

EasyCare KeyCare

Please call EasyCare at (888) 468-7720.

EasyCare Guaranteed Asset Protection (GAP)

Please call EasyCare at (800) 521-2774.

EasyCare DriverCare

Please call EasyCare at (800) 538-4181.

PLEASE NOTE: Our customers commonly refer to EasyCare Vehicle Service Contracts as extended auto warranties, car repair insurance, or even breakdown insurance, but they are technically neither warranties nor insurance. They are Vehicle Service Contracts under which EasyCare pays for your covered repairs.